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Frequently Asked
Questions

Everything you need to know
about Deckology®

While AquaFlex® offers a soft surface, parks typically utilize EPDM, a rubber derived from recycled tires. Unlike EPDM, AquaFlex® does not fade, dry out, crack, or absorb stains over time.

Absolutely. AquaFlex® is designed with comfort in mind and boasts impact absorption properties to reduce the risk of injury.

Yes, AquaFlex® is certified by the CSPC and ADA as a safety surface, offering excellent slip resistance for added peace of mind.

AquaFlex® is exceptionally durable and thrives in high-traffic areas like entryways, walkways, pool decks, sidewalks, and steps, maintaining its strength without compromise.

AquaFlex® offers a range of 18 solid colors, custom blended for commercial clients, and nine base blends with border options for residential settings, ensuring diverse design possibilities.

No, thanks to its porous nature and tight-knit bonding, AquaFlex® allows for easy cleaning with a simple hose or even a power washer up to 2000 psi.

No, AquaFlex® is 100% UV protected, guaranteeing long-lasting color retention and resistance to fading or degradation.

AquaFlex® is specifically designed for water environments and is impervious to water overspray. Any mineral build-up from hard water can be easily removed following our cleaning instructions.

Unlike other surfaces, AquaFlex® doesn't conduct heat and remains comfortable underfoot, reacting to the temperature of your foot rather than the ambient air temperature.

Absolutely. Repairs are virtually seamless due to the round formation of the pebbles, ensuring a smooth finish every time.

Yes, AquaFlex®'s durable surface can withstand pet activity and can be easily cleaned with a powerful hose spray and oxy-based household cleaners, including bleach.

No, AquaFlex® requires no post-installation maintenance, ensuring a hassle-free experience without cracking, fading, or peeling up.

AquaFlex® can be easily sanitized using a hose and oxy-based cleaners, keeping it looking fresh and clean with minimal effort.

We stand behind our installations with a standard 3-year warranty, although the life expectancy of AquaFlex® far exceeds this period, ensuring years of enjoyment without worry.

Care & Cleaning

Maintenance Tips
Preserve your surface’s integrity and beauty with regular maintenance. Blowing off or washing

the surface routinely, along with proper planning, will extend its lifespan.

Cleaning Guidelines
Choose cleaning agents wisely based on residue type. Avoid petroleum products, solvents, and

foam or abrasive pads. Always rinse thoroughly after cleaning.

Recommended
Cleaning Agents

Opt for spray-form cleaning agents (do NOT use powdered chemicals). Ensure thorough rinsing post-cleaning.

  • Use a spinner pressure washer attachment as supplied by Deckology
  • Use terrycloth bonnets to clean crevices
  • Simple Green
  • Formula 409
  • Fantastic
  • Greased Lightning
  • Diluted chlorine bleach
  • CSL (available through Waxie). Note: this is not CLR
  • Unbelievable (available through Waxie)

Cleaning Agents
to Avoid

Steer clear of gasoline, diesel, solvents, and freezing gum removal products. These can damage your AquaFlex® surface.

  • Do not use a spray wand hooked up to a pressure washer
  • Gasoline or diesel fuel
  • Solvents
  • Turpentine or mineral spirits
  • Gum-B-Gone
  • Xylene or acetone
  • WD40
  • Naphtha or benzene
  • Carbon or tetrachloride
  • Petroleum distillates
  • Freezing gum removal products
  • Powdered chemicals
  • Any foam scrubbing pads or any abrasive pads

Removing Different
Stains

Handle dirt, sand, or food residue with a power washer or vacuum. For mineral deposits, use undiluted CSL from Waxie and rinse thoroughly.

Equipment for
Tough Areas

Utilize floor maintainers, buffers with terrycloth pads, or extraction machines for challenging spots.

Biohazard
Handling

Exercise caution with biohazards, wearing protective gear like gloves, eye protection, and masks.

Maintenance or Stain
Removal Assistance

Encountered a tough stain? Our technicians are here to help. Contact us, and we’ll provide the right cleaning tips.

Office

(833) 264-468

Email

info@deckology.us

WARRANTY

PEACE OF MIND

Rest assured with our comprehensive warranty coverage for AquaFlex® installations. While our standard warranty extends for 3 years, you can trust in AquaFlex®’s durability, providing lasting peace of mind and enjoyment for years beyond.

Safety-Driven Solutions
Technological Innovation
Design Excellence
Resilient Durability

Let's
Connect

Our seasoned team of experts is dedicated to meeting your every pool deck requirement. From meticulous planning and innovative design to seamless installation and attentive customer support, we’re here for you every step of the way.